Cancellation Policy
At Techsolwin, we process orders carefully to ensure product quality and accuracy. Due to the nature of computer hardware and customized products:
❌ Order cancellation is not allowed once the order has been confirmed or dispatched.
In rare or exceptional situations, cancellation requests may be reviewed on a case-by-case basis at the sole discretion of Techsolwin.
To request a cancellation (before dispatch, if applicable), please contact us immediately through our Contact Us page.
Return Policy
❌ No returns are available on products sold by Techsolwin.
This policy is in place to maintain product integrity, safety, and fair pricing.
Exceptional Cases
Returns may be considered only in special or exceptional cases, such as:
Product received in damaged condition
Wrong product delivered
Manufacturing defect (verified)
All such cases must be reported within 24 hours of delivery with proper photo or video proof.
Replacement Policy
🔁 Replacement is available only in special cases, subject to verification and approval.
If approved, the replacement product will be shipped after the returned item is received and inspected (if applicable).
Replacement timelines may vary depending on product availability.
Refund Policy
💰 Refunds are provided only in special or exceptional cases, after proper verification.
Approved refunds will be processed using the original payment method.
Refund processing time may take 5–10 business days, depending on the payment gateway or bank.
Refunds will not be issued for:
Change of mind
Incorrect product selection by the customer
Compatibility issues (unless clearly discussed and approved before purchase)
Important Notes
All decisions regarding cancellation, replacement, or refund are made by Techsolwin after internal review.
Techsolwin reserves the right to reject any request that does not meet policy conditions.
Policy Updates
Techsolwin reserves the right to modify or update this policy at any time without prior notice. Changes will be effective immediately upon posting on this page.
Contact Us
For any questions related to cancellation, replacement, or refunds, please contact us through our Contact Us page.
Thank you for choosing Techsolwin.
Techsolwin — Smart Tech. Real Solutions.
